Every day your team work their magic in your practice delivering your unique customer service experience. How well do they know your patient journey and do they always deliver legendary service? Conjure up some magic in your practice this year and book you and your teams training and development days.
How much of your annual budget are you investing in your most valuable asset...your people? Just 1% of practice turnover can have a profound effect on patient loyalty and bottom line profits!
In this ever increasing world of customer demands it is not the product that sets you apart from your competitors but the experience they receive when visiting your practice that will make them want to keep coming back. Successful businesses are those that not only exceed customer’s expectations but WOW them at every stage of the patient journey.
training days are relaxed, fun and interactive giving you and your team the confidence to respond effectively to patient demands. Delegate workbooks are provided on each course including our popular
bespoke training days.Our philosophy is simple.
We want to offer the very best training that delivers motivated, confident and knowledgeable teams which creates loyal patients and increases your profit.
To make your investment TODAY simply register your interest by calling SightCare on 01256 781522 or Simon direct on 07900 585865.
You can also email us at firstname.lastname@example.org to book your course dates
Simon has been providing all training and development requirements along with business growth coaching for the SightCare group for the last 13 years and has a wealth of positive testimonials.
He has over 30 year’s optical experience, including National Training Manager for Specsavers Opticians, National Development Manager for Vision Express as well as various operational, management and training roles for Boots Opticians. Due to Simon’s contribution in developing people within the Optical profession he was presented with an Honorary Worshipful Company of Spectacle Makers award and subsequently given the Freedom of the City of London. Simon is also British Psychological Society qualified in Level A occupational testing and Level B personality assessments.