What do other members think?
And no, none of them received any payment!
I would just like to say thank you very much to Simon Burgess for our bespoke training day early January. We have had a record January by far (despite closing for the day) thanks to Simon’s encouragement and motivation of the team. If anyone has not had a bespoke day recently I would thoroughly recommend it!
Cambell MacKellar – Reid MacKellar Opticians
Thank you for a brilliant meeting. I have been on a great number of training events and I can honestly say I have never felt so enthused!
Lynn Carson - Davis Optometrists
The dispensing course paid for itself within a week or so. The weeks since - into profit and a buzz of activity from freshly motivated staff. These are already well trained experienced staff who weren't sure if they were going to learn anything relevant and new. We're still developing and implementing the list of good ideas they've brought from that day, and - the bottom line - our best July / August ever!
Ruth Bigger – Ruth Bigger Opticians
"Our bespoke day was a great success, the staff enjoyed and were challenged by it. They have much more confidence in dispensing and giving our patients an informed choice for their optical requirements. I am sure it was no coincidence that the month following the training day was our best ever! Thank you Simon"
Wyn Williams - Wyn Williams Optometrist
Simon delivered a "custom made" day tutorial which meant that all staff were able to benefit. It resulted in an increase in their confidence, performance and general morale within the practice. We all had fun too. We will be asking him back soon.
Jean Oldbury - Oldbury and Cruickshank Opticians
Our recent bespoke training day run by Simon Burgess exceeded expectations. We wanted the day to reinforce good practice to our long serving staff and define our service delivery to our newer staff. We also wanted it to be a team building day which allowed the staff to discuss any issues with each other. The staff had a great time, Simon kept things entertaining and yet challenging. I ended up with a list of ideas from the staff of changes they can make to improve the impression we give to patients. A very worthwhile day!
Martin Bull - Nixon and Shaw Optometrists
We have just completed our 3rd bespoke training day with Sight Care Training. The sessions have been informative, invigorating and create a buzz amongst the staff which becomes infectious. A fantastic investment in your company!
Dave McGowan - The Eyeworks
We had an onsite day of training from Simon to create a buzz within the team. We held it during our recent refit and it made a huge difference to the team. We started back looking to raise the bar with confident, inspired staff. The day was built to give us the skills to meet ever increasing patient expectations. It was a brilliant exercise because we all got the same training at the same time. The day has already reaped financial dividends with higher average order values from more interactive frame styling. The best outcome, however, is a more effective practice team all working together. It was also a lot of fun!
Stewart Townsend - B Newbold Leek
SightCare Training & Business Growth Marsham
35 Quarry Lane
Simon: 07900 585865
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