4th February - London
5th February - Leeds
You know that some things are working brilliantly in your business and some are performing not so well, but how do you measure that?
How can you communicate to others what you want them to focus on?
Once you’ve set those all important business goals, how are you going to measure if you’re on track?
That’s where Key Performance Indicators (KPI) come in.
In this course you will learn how to develop bespoke key performance indicators for your business and find out the right tools to measure them.
You’ll leave with…
· A full understanding of what KPIs are right for your business
· How to implement, track and grow them…
· …and get your team on board to work towards them...
To secure a place all you need to do is email firstname.lastname@example.org
Download the file below to see how 2019 can be your best year ever!
We've just completed a great development day in Belfast where one delegate has said they have the best action plan for business growth they've ever produced and can't wait to 'test and measure' their ideas and actions.
This event titled... Improve teamwork, handovers, sales and profit is now going to be coming to a venue near you and it is likely to be the best business investment you make this year! It is also worth 6 interactive CET points... AND the offer is get one place free!
The day will help you to look at your practice and your patient journey in a completely different way.
Stop thinking about what you 'should' be doing and book your place before 1st March to take control of key actions which have enabled practice owners, managers and support staff to implement the things which actually WORK as tested and measured by our business group members.
This event will identify…
This event is aimed at practice owners and managers
9.30am - 4.30pm (includes refreshments and lunch)
You missed this one... but
New Dates Coming Soon
Call 07900 585 865 to book your place or
The event is aimed at practice owners and managers and key practice team members and will make a real difference to your business in 2018.
I will be presenting and debating with you the top action points which have helped many SightCare members maximise their sight test conversions and dispensing average values which has produced some amazing results. Many practices who have previously participated in these bespoke training days have seen their turnover increase by as much as 20%.
During the course of the day you will learn how to craft the perfect patient journey by focusing on the following key areas:
• delivering excellent customer care and what this looks like
• building rapport and confidence in the consulting room and on the retail floor
• improving handovers throughout your patient journey
• lifestyle discussion to identify a ‘need’ or a ‘want’
• a keep in touch strategy which involves the whole team
• improving your internal and external communication
• introducing a sales process which is not hard selling
• understanding your own actions and how this relates to your patient journey
The cost for SightCare members of attending the day is just £300 per person and includes refreshments and lunch BUT you get 2 places for £300!
The cost for non SightCare members of attending the day is just £400 per person and includes refreshments and lunch BUT you get 2 places for £400!
Spaces for this special event are limited so please register your interest quickly by calling me on 07900 585865 or email email@example.com to book your place.
Remember this event is worth 6 interactive CET points.
SightCare Training & Business Growth Marsham
35 Quarry Lane
Simon: 07900 585865
Please also use our contact form.